Requirements

To use MiCollab Audio, Web and Video Conferencing, following requirements must be met:

Component

Requirement

 

Collaboration Client (Windows Desktop)

Hardware

Dual Core, 1.6 GHz processor or higher

RAM: 2 GB minimum (4 GB or more recommended).

Performance may decline if running other applications in conjunction with MiCollab Audio, Web and Video Conferencing. Performance may decline if broadcasting HD video.

Operating System

  • Windows 7.1

  • Windows 8.0, 8.1 (Desktop mode)

  • Windows 10

Thin Clients

  • Citrix XenApp 7.14 and above

  • Citrix XenDesktop 7.14 and above

 

Web Client

Web Browser

  • Microsoft Edge 20

  • Internet Explorer® (IE) 10 and 11

  • Mozilla® Firefox® 40 or higher

  • Google Chrome™ 45 or higher

  • Apple Safari 9.0 or higher

  • Apple iPad™ (third generation) iOS 12.X  or higher (as Web Clients only)

  • Android™ 7.0 or higher (as Web Clients only)

E-mail Client

  • Microsoft Outlook® 2007, 2010, 2013, 2016 and 2019

  • Google Gmail™

Thin Clients

  • Citrix XenApp 7.14 and above

  • Citrix XenDesktop 7.14 and above

Web Client -- Two-way audio

Mobile Device Operating System for Two-Way Audio

  •  Android (Mobile/ Tablet)

Web Browser supported for Two-way Audio

  • Google Chrome™ 47 or higher

  • Mozilla® Firefox® Standard Release 43 or higher

Operating System for Two-Way Audio

  • Windows

  • Mac™

Devices supported for Two-Way Audio

  • Surface Pro

Web Client -- Listen (only) audio

Mobile Device Operating System for Listen (only) Audio

  •  Android (Mobile/ Tablet)

Web Browser supported for Listen (only) Audio

  • Microsoft Edge 20

  • Internet Explorer® (IE) 11

  • Mozilla® Firefox® 40 or higher

Operating System for Listen-Way Audio

  • Windows

  • Mac™

 

NOTE: The following limitations apply when MiCollab Audio, Web and Video Conferencing is in used on virtual environments:
           On Desktop Client:
            Citrix XenDesktop does not support audio and video functions.
            Citrix XenApp does not support audio, video, and sharing functions. The user can only view the shared screen.
            
           On Web Client:

            Citrix XenDesktop and XenApp does not support audio, video, and sharing functions. The user can only view the shared screen.